Why won the gate open?
Make certain you enter the “*” key after you enter your security code. If you continue to have problems, it could be an issue with the gate, contact the manager. After office hours, call the office number to contact our call center. You may have been denied gate access if your account is past due.
The ” * ” key must be entered after you enter your security code. If you continue to have problems, it could be an issue with the gate (power failure or malfunction). After or before normal office hours call the emergency number posted. You may have been denied gate access if your account is past due.