Why is the Green Power light on and red Error light on after installing an ink cartridge?
One of your ink cartridges is installed incorrectly. Remove and reinstall the cartridge. Return to the index Q: All lights are off. Why won’t the printer initialize? A: The printer may not be receiving any power. Turn the printer off. Remove the interface cable from the back of the printer, unplug the power cord, plug it back into the outlet, and try turning the power on again. If you still do not get power to the printer, try another outlet. Make sure the outlets you are connecting to are not controlled by a switch or timer and are able to operate other equipment. Return to the index Q: Why does the image look inverted, as if viewed in a mirror? A: You may have accidentally used the “Flip Horizontal” option in the printer driver or a similar feature in your application. Turn off the setting in the printer driver and/or software application and try printing again. Return to the index Q: Is there a printer self test to determine if a problem is caused by the printer? A: You can run a se
