Why is the Connect button greyed out on the Web Gateway page?
If this is the case, you’re either using an unsupported browser or have not installed the Web Gateway ActiveX plugin. You may want to try the Remote Desktop Connection program instead (see below). • Make sure to connect to the CSDE Web Gateway only with Internet Explorer version 5.5 or later • Connect to the Web Gateway only from a computer running Microsoft Windows. • Click Yes when prompted to download and install the ActiveX plugin. • Note: Most newer versions of Internet Explorer do not show a normal dialog box to prompt for ActiveX plugin installation. Instead, you’ll see a small gold strip at the top of your Internet Explorer window. Click on it to complete the plugin installation. • You must have administrator rights on the computer in order to install the ActiveX plugin. Luckily, even if you cannot access the Web Gateway (such as our many Firefox users, or those with a Mac running OS X) you can use Remote Desktop Connection instead. Remote Desktop Connection may already be inst
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