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Why does WebWorks AutoMap reports that it can not load the custom user format when it is trying to generate?

April 26, 2017autoMap Custom format load reports user webworks

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Why does WebWorks AutoMap reports that it can not load the custom user format when it is trying to generate?

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By default WebWorks AutoMap and WebWorks ePublisher Pro both look in the same location for user formats. Verify that in the WebWorks AutoMap application preferences that the “User Format Directory” is pointing to the directory that contains the user format. If the command line interface is being used, the user format directory can be specified by using the “-u” or “–userformats” switches.