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Why do tasks fail to submit?

April 26, 2017fail submit tasks

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10 Posted

Why do tasks fail to submit?

1 Answer

0

10 Posted

• Error upon submit: unable to make any match for name/email entered. If your bugzilla is configured for user names rather than full email address the QA Contact field will cause the submit to fail (bug# 166555). To resolve, select ‘Local users enabled’ option on the Repository Configuration page. • If tasks fail to submit with credentials error, but the repository validates fine, make sure that you’ve correctly setup your account’s username and password and are not using the HTTP authentication fields instead. • If tasks fail to submit with credentials error, but the repository validates fine, make sure that you’ve correctly setup your bugzilla instance’s cookie domain under the required settings. The cookie domain must lead with a dot. • If attachments are failing to submit and you see that after processing the attachment, the bugzilla bug shows a size of “bytes” (no numbers), your database may be dropping the packet sending the file. On MySQL, check the max_allowed_packet directive.