Why do numbers not transfer successfully?
• Date of Birth – The most common reason is the date of birth you have provided us does not match the date of birth held by your existing mobile service provider. To ensure your transfer is successful you should call your existing mobile service provider and check they have your correct date of birth on file. • You are not the account holder – If you did not originally register the number you are trying to transfer to JUST Mobile then the details you provided us will probably not match those that your current mobile service provider has in their records. This will result in the transfer failing. • Mobile number does not exist – If you have not recharged your account for a while then most providers will disconnect your number. If this is the case then we cannot transfer the number to JUST Mobile. You need to check your mobile number is still working.
1) Date of Birth – The most common reason is the date of birth you have provided us does not match the date of birth held by your existing mobile service provider. To ensure your transfer is successful you should call your existing mobile service provider and check they have your correct date of birth on file 2) You are not the account holder – If you did not originally register the number you are trying to transfer to Green Mobiles then the details you provided us will probably not match those that your current mobile service provider have in their records. This will result in the transfer failing 3) Mobile number does not exist – If you have not recharged your account for a while then most providers will disconnect your number. If this is the case then we cannot transfer the number to Revolution.
1) Date of Birth – The most common reason is the date of birth you have provided us does not match the date of birth held by your existing mobile service provider. To ensure your transfer is successful you should call your existing mobile service provider and check they have your correct date of birth on file. 2) You are not the account holder – If you did not originally register the number you are trying to transfer to Revolution then the details you provided us will probably not match those that your current mobile service provider have in their records. This will result in the transfer failing. 3) Mobile number does not exist – If you have not recharged your account for a while then most providers will disconnect your number. If this is the case then we cannot transfer the number to Revolution. You need to check your mobile number is still working.
