Why do I keep losing my connection to GroupWise WebAccess (webmail)?
It is important to note that GroupWise WebAccess (webmail) has a timeout feature. When you are logged into webmail, after 20 minutes of inactivity with the webmail server, you are automatically logged out. This applies whether you are on or off campus using webmail. This feature is typical of web-based programs. You are considered inactive by the webmail server even when you are typing a new mail message or typing in a reply to a message. The action of typing occurs on your local machine. Activity with the webmail server occurs when you perform some type of action such as click Send, Delete, Move, Accept, or Decline. If you know you are going to be typing a lengthy message, you may want to compose the message in a word processor such as Notepad or WordPad. You can save the text in these programs. After you have completed composing your message, you can copy/paste it into your email message. In this way, you will not lose your message when you click Send if there has been no activity wi
