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Why do 9-1-1 dispatchers ask so many questions?

April 26, 2017dispatchers

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10 Posted

Why do 9-1-1 dispatchers ask so many questions?

1 Answer

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10 Posted

Emergency dispatchers need to get accurate information to allow emergency responders to make the best decision on how to approach the situation. Dispatchers handling fire and paramedic calls must also consider the well-being of the public and the safety of the firefighters and paramedics.