Why did RelationshipSecure say an e-mail address is no longer valid when it is in fact valid?
Sometimes there are temporary network connectivity problems or problems with a certain mail server that can cause an e-mail to bounce back when the e-mail address is still valid. You can feel free to try sending the message again later. From the Action Items screen in RelationshipSecure, click “View Details.” On the screen that comes up next, click “Try Sending Email Again” to try again. You can also click “View Bounceback Msg” on this screen to see the text of the original bounceback message. This may give you an idea of what happened that caused the last attempt to fail.
