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Why can I give my TSP account number and Social Security Number, but not my Web password or ThriftLine PIN, to a TSP representative over the phone?

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Your TSP account number, and sometimes your Social Security Number, are is necessary to identify your account so that a TSP Participant Service Representative can help you with problems or provide information specific to your account. The representative does not need your Web password or ThriftLine PIN to access this information and therefore has no reason to have access to it. You should not tell anyone your password or PIN not even a TSP Participant Service Representative.

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