Who pays the cost of recovery, what does it cost and when?
Depending on the type of the debt you owe, costs may be incurred which you may be liable to pay.The later you leave it to pay, the higher the charges you may have to pay. This is because we have had to carry out more work to collect the amounts you owe. The charges you could incur are set at different rates dependent on the type of debt, the amount of arrears and the client we are recovering the arrears for. You may also be charged for each letter we send and each visit we make and if we prompt legal action you will normally incur the legal charges.