Who are the key FA points of contact?
Correspondence and contact should first be at the lowest level to resolve issues. If those efforts are not fruitful, the escalation should be to the resolution techs supervisor and then up the line. Given the numbers noted above, if the issues are sent to the top of the payables organizational structure first, we will not be able to manage the work. Contact information by supplier is available on the supplier invoice inquiry system through Partners On Line. Instructions for accessing that information follow. ► Log into Partners On Line. ► Click on personal point of contact. ► This will display the techs name, phone # and day/hours worked. ► The fax # is located on the original log in screen. LG Questions: We answered these in a manner to remind the supplier that since these are primarily compliance issues, they should be addressed through the buyer because they are also contractual issues. Weve already worked with several suppliers and the buyers to work through LG compliance issues, a
