Where do I go for Customer Service help or who may I contact if I am having difficulty navigating the Free File Alliance company website? What if the company charges me a fee that I think is an error?
Check the Free File Alliance company’s web site for customer service options such as online assistance, or an e-mail address for technical and/or tax law assistance. Free File Alliance companies are required to display their customer service options. The companies offer free e-mail support to answer your questions. Specific questions about your individual income tax return submission should be directed to the tax software company that is offering you the service.
Related Questions
- Where do I go for Customer Service help or who may I contact if I am having difficulty navigating the Free File Alliance company website? What if the company charges me a fee that I think is an error?
- Who can I contact if I need help with things in my TaskStream account, like uploading a file or submitting to a checkpoint?
- Sharing is great and all but I’m trying to sell my work, not give it out for free. How does the Shared file help me at all?
