When I try to install the HemaTrax Print Server Im getting a message that says the print server is already installed. What do I need to do?
Part of the installation processing done by the installation wizard is to determine whether or not a print server has already been installed or is running on the target system. When the installation wizard detects that the registry entries for the print server exist or that the print server is already running it displays the message you are seeing and then aborts the installation process. Do not attempt to manually remove HemaTrax by going to its current directory and deleting the files there. That procedure will not perform a clean uninstall and will leave residual entries in the registry, start menu and won’t be successful. The result would be that the installation wizard would still report that it is finding an existing copy of the print server. The proper way to remove the existing copy of the HemaTrax Print Server is to use the Microsoft Windows Add/Remove Program utility available from the Control Panel. By using this utility the print server is properly shut down, uninstalled th
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