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When I do certain lookups, the results appear in a random order instead of in alphabetical order. How do I change that?

April 26, 2017alphabetical appear certain lookups results

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When I do certain lookups, the results appear in a random order instead of in alphabetical order. How do I change that?

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If you save the lookup as a favorite, you can then modify the favorite to sort in alphabetical order. 1. Save lookup as a favorite (Lookup | Favorites | Add Current Lookup to Favorites) 2. Select Lookup | Favorites | Edit Lookup Favorites 3. Select the lookup you want and click Edit 4. On the dialog box in the Order field, type “FileAs”. This will make the contacts’ FileAs field the one that is sorted. 5.