Whats Wrong With Wal-Marts Senior Managers?
As far as I can see, Wal-Mart’s senior executives either do not understand this principle of institutional self-defense or, more likely, haven’t a clue as to whom to hire to make the company’s case to the public. They are the victims of their own success. They know how to sell products, but not ideas. Again, it is a question of the division of labor. They do not know what Walton understood instinctively. If there is a public relations division at Wal-Mart, it should be disbanded every one of them sent into the wintry cold, dressed in a hula skirt. Full story…
