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What will happen to the data collected by the vendor about calls?

April 26, 2017collected Data vendor

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What will happen to the data collected by the vendor about calls?

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Posted

The UMHS Compliance Officer and the Executive Director of University Audits will periodically review cases to ensure that are handled appropriately. In addition, they will receive monthly trend reports from the vendor, and will determine areas that may need further analysis. Trend reports may be shared with UM Executive Officers. Trend reports for financial issues will be shared with the University’s Board of Regents periodically as well.