What type of information can I obtain from the customer service center automated system?
You will be able to access and retrieve case information such as: monthly benefit amounts and availability date for Cash and/or Food Stamps, case status, information regarding receipt of your QR7 or Medical Status Report, name of your case worker and/or GAIN Services Worker and office location. (7 days a week, 24 hours a day) You can also get connected to DPSS recorded Program Information, Fraud, IHSS, and Emergency Hotlines.
Related Questions
- You can still access and use the automated telephone banking system and can be connected to a customer service representative at any time. Q: How much do PC Banking and Bill Pay cost?
- What type of information can I obtain from the customer service center automated system?
- What do I need to access the Customer Service Center Automated System?