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What should I do if the installation file is damaged or incomplete, probably as the result of a download problem?

April 26, 2017damaged download file incomplete installation problem

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What should I do if the installation file is damaged or incomplete, probably as the result of a download problem?

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Downloads of SYSTRAN products are handled by our online retailer, Digital River. Download problems are not uncommon due to noise on telephone lines and other technical issues; Digital River is accustomed to dealing with this kind of thing and they should have no difficulty getting the software to you. They also offer a CD backup that you can purchase if the download continues to give you problems. You may contact Digital River by sending an email by clicking here or by calling one of these numbers: Office in US: ++1-952-253-1234 Office in UK: ++44-118-934-6150 (++ stands for the country exit code, which is 00 in most countries.) If you call from the US or Canada, you may also dial the free number 1-800-656-5426.