What should I do if I encounter a rejection message of “IBK199999” during processing a Cyberbanking transaction when using Internet Explorer 6.0?
It might be a browser’s issue. If you are using an Internet Explorer 6.0 Browser, please check the technical tips as below to fix the issue. Should you need any further assistance, please feel free call our services hotline during office hours on (852) 2211 1321. Technical Tips: According to the technical update recently issued by Microsoft, Internet Explorer 6.0 users who have applied the security update (MS04-004) Q832894 (issued on 2nd February, 2004) may encounter problems when using Internet Explorer to submit requests to a web server, including Cyberbanking. To solve this problem, Cyberbanking customers using Internet Explorer 6.0 with Q832894 should also apply another patch, Q831167, as recommended by Microsoft in its Knowledge Base Article – 831167. 1.
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- What should I do if I encounter a rejection message of "IBK199999" during processing a Cyberbanking transaction when using Internet Explorer 6.0?
- What should I do if I encounter a reject message of "IBK199999" during processing a Cyberbanking transaction when using Internet Explorer 6.0?