What should I do if a household member relies on electric equipment for a medical condition?
During power restoration, special attention is paid to restoring facilities such as hospitals and facilities that protect public health. Con Edison also maintains a record of customers who use life-support equipment so that we can contact them in case of an emergency. If you or someone in your household uses such equipment, please let us know by calling 1-800-75-CONED (1-800-752-6633). A copy of our life-sustaining equipment survey can be found in our online brochures at Customer Central. The survey contains information about various kinds of medical equipment and how to enroll. Click here. We also recommend that you consider alternative power sources, such as portable generators, to supply electricity to your home in the event of a power outage.
