What procedure will be followed if the prints are rejected under the new LiveScan system?
A. We anticipate a highly reduced rejection rate using LiveScan fingerprinting. However, if the applicant s fingerprints are rejected, they will be notified directly by Sagem Morpho personnel and a new appointment will be arranged. Q. Districts/contractors were informed that Sagem Morpho would schedule an appointment for the applicant to be printed with 7 business days. Many applicants are told that the waiting period is 3 or more weeks. A. As of August 14, 2002, Sagem Morpho has increased the number of incoming telephone lines to 48. Currently, 25 operators are on staff to handle the incoming calls, the number of technicians has increased to 34, and additional sites are opening. These additions should reduce the waiting time for scheduling an appointment and the length of time for the actual prints to be scanned. Applicants, who were given a three-or four-weeks waiting period to be printed, should call Sagem Morpho to inquire about the availability of an earlier date.
