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What is the upgrade policy?

April 26, 2017policy upgrade

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10 Posted

What is the upgrade policy?

9 Answers

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If you purchase the Annual Maintenance Contract, you can get all major and minor version upgrades for free during the term of the contract.

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• All minor enhancements and bug fixes are free. All major revisions are charged an upgrade fee. Kaosweaver uses a three version number system for our products. A product with a version number v2.5.8 is in the second major release, fifth minor enhancement and eight bug fix. The first number corresponds to the major version, the second to the minor enhancement and the last to bug fixes. When the major version changes, the rest are set to zero. When a minor enhancement release is done, the bug fix number reverts to zero as well.

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A14. We realize that Linux|Unix|Open Source technologies evolve rapidly, although premised on decades-old proven technology. Consequently, we are committed to at least quarterly releases in order to keep pace with developments. Existing customers will be offered discounts upon request.

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Here at Lockstep Systems, we think of upgrades and updates as two different things. Upgrades are significant new versions of the software for which we charge an upgrade fee. Updates, which can also be called patches, are usually small changes to the software that do not warrant an upgrade fee. Please note that Lockstep Systems, Inc. reserves the right to change the upgrade, maintenance and technical support policies at any time without notice.

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Once you purchase a copy of MusEdit you are entitled to all future updates for free. You will be notified a couple of times per year when new updates are available, and you can always write to Yowza Software to request the latest update version at any time.