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What is the Turnaround Time?

time turnaround
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What is the Turnaround Time?

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Most of our lab partners receive samples via overnight courier, tests them the day they arrive and reports negative results by early afternoon. Positive results are confirmed, reviewed and reported within 72 hours of receipt.

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24 hours after receipt of specimen and 72 hours to confirm a positive result for oral or urine testing. • Isn’t oral fluid a hazardous fluid? No. Because the testing methodology is not classified as a “dental process,” OSHA does not consider oral fluid collections hazardous. In addition, oral fluid specimens are not subject to the same handling and disposal issues that face other body fluids. • How do you know if you have enough sample to test? If the donor keeps the collection pad in his or her mouth for at least two minutes, as indicated on the package, there is enough to test. The collection pad is treated with salts to stimulate oral fluid secretion, making the process very reliable. In fact, based on experience from life insurance testing, only 1 in 10,000 samples report insufficient for testing. • How can I send the speciman to Atlantic Diagnostic Laboratories, LLC? See our order page for mailing information. • How do I get more information? Call us at 267-525-2470.

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We typically deliver the sequencing result to you within 48 working hours. For ready-to-load samples, results are typically out in 24 working hours after the order confirmation was sent to you through email.

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A. Our standard turnaround time is three to four weeks. This time frame can be delayed if we do not receive a signed proof back to us in a timely manner. At some times of the year, usually around the end of the year, turnaround will sometimes unavoidably lengthen due to the increased load of orders from agents needing to get their orders in by year end. Please plan on six to eight weeks for special orders.

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The average turn-around time is 10 business days. Due to the individual nature of the Eternity Heart this time frame could be affected by material availability and/or customization choices.

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