What is the process when CGI identifies an underpayment?
CGI reviews claims using automated or complex reviews, to identify potential Medicare underpayments. Upon identification, CGI communicates the underpayment finding to the appropriate MAC/FI/Carrier. Once the appropriate MAC/FI/Carrier has validated the Medicare underpayment, CGI issues a written notice to the provider. The Underpayment Notification Letter includes the claim(s) and beneficiary detail.
CGI reviews claims using automated or complex reviews, to identify potential Medicare underpayments. Upon identification, CGI communicates the underpayment finding to the appropriate Medicare Administrative Contractor/FI/Carrier. Once the appropriate Medicare Administrative Contractor/FI/Carrier has validated the Medicare underpayment, CGI issues a written notice to the provider. The Underpayment Notification Letter includes the claim(s) and beneficiary detail.