What is the procedure if I miss a laundry pickup for a week and need to submit double the pounds for the following week?
You can request double pounds on the website at https://www.mylazybones.com/my_account/laundry_double_pounds.php (also a link off of the My Laundry Account page). Give us a call or send us an email letting us know you missed the pickup and would like double pounds for the next week. We can move your pickup to later in the week or carry over your missed pounds to the following week. Please note that this is a special arrangment we make when people miss a week, we do not offer a standard option of getting double pound EVERY other week.
