What is the policy of the Crisis Line when it comes to the privacy of personal information?
The partners of the Child, Youth and Family Crisis Line of Eastern Ontario have developed a Privacy Policy which reflects their commitment to protection of the personal information of all clients. The policy states that the partners will comply with all relevant privacy legislation related to the collection, use and disclosure of personal information, including personal health information. The legislation includes the Personal Health Information Protection Act (PHIPA), the Child and Family Services Act (CSFA) and the personal Information Protection and Electronic Documents Act (PIPEDA). Beyond the statutory requirements, the Crisis Line Privacy Policy commits the partners to the highest ethical standards in the collection, use and disclosure of personal information.
