What is the philosophy of NOVASTAFF?
NOVASTAFF employees strive to care for and support patients in the same manner that you do in providing quality patient care. Our employees know that we expect customer responsiveness and service of the highest caliber. We maintain the highest standards of integrity in our hiring and evaluation processes to assign the best-qualified employees to fill our customers’ needs. As a member of the American Association of Staffing Agencies and Illinois Staffing Association, along with numerous other healthcare associations, we uphold a code of ethics that enables us to pledge our adherence to all standards, regulations, and laws applicable to our business and yours. Although errors are rare, our policies demand we address any problematic issues or concerns (our “sentinel events”) quickly and honestly and “near misses” are analyzed for future prevention.
