What is the difference between the identification product method and the credit file method for identifying customers in non-face-to-face situations?
The credit file method requires that you refer to an individuals actual credit file to confirm their personal identification information, after obtaining permission to do so. The identification product method differs in that it consists of a series of specific questions to be asked to the client based on information drawn from that individuals Canadian credit history. The clients answers to the questions can then be used to confirm their identity. Identification products may be obtained from consumer credit rating companies, as well as any other organization that offers an independent and reliable product based on credit history information.
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