What is the Ctrip Low Price Guarantee?
Ctrip promises: Every time you book a hotel through us, your member rate will always be lower than the hotel rate offered the day you check in. If this is not the case and you check in at a rate lower than your Ctrip rate, you can receive double Ctrip points for the booking. Just send us your invoice for confirmation. If you decide to pay your Ctrip member rate, you can receive both the RMB difference between rates and get double Ctrip points for the booking. Again, just send us your invoice so we can confirm the difference.
Ctrip promises: Every time you book a hotel through us, your member rate will never be higher than the hotel rate offered the day you check in. If you book a hotel with Ctrip and discover that the hotel offers a rate lower than the Ctrip member rate, we’ll give you a refund worth triple the difference between the two rates for the first night plus double Ctrip points if you pay the Ctrip rate. If you check in at a rate lower than your Ctrip rate, you can receive double Ctrip points for the booking.
Ctrip promises: Every time you book a hotel through us, your member rate will always be lower than the hotel rate offered the day you check in. If this is not the case and you check in at a rate lower than your Ctrip rate, you can receive double Ctrip points for the booking. Just send us your invoice for confirmation. If you decide to pay your Ctrip member rate, you can receive both the CNY difference between rates and get double Ctrip points for the booking. Again, just send us your invoice so we can confirm the difference.
The Ctrip low price guarantee: Whenever you book a hotel stay in Mainland China with us, your member rate will always be lower than the hotel’s walk-in rate on the day you check in. If you book a hotel stay in Mainland China with us and the hotel offers a rate lower than the Ctrip member rate for the same room type during the same period, you have two options: • Pay the Ctrip rate and receive a refund worth triple the difference between the two rates plus double Ctrip points. • Pay the hotel walk-in rate and receive double Ctrip points. Please note that you must provide your hotel invoice in order to receive extra points or a refund.
