What is the Collecting Societies Code of Conduct and how does it impact on the PPCA’s operations?
The Code was an initiative of PPCA and other major Australian collecting societies, and it was developed with the support of the Federal Government. It aims to promote awareness of copyright and collecting societies, to set service standards for our dealings with copyright holders and licensees, and to ensure that accessible and fair procedures are available for the handling of complaints and the resolution of disputes. The Code reflects the standards of service the PPCA offers in its dealings with copyright holders and licensees. In particular: • We aim to be fair, honest, courteous and transparent. • We make available information about the benefits of and responsibilities involved in obtaining a PPCA licence, and generally about the types of licences we offer to users of sound recordings and music videos: We maintain a Complaints Handling and Dispute Resolution Policy, which explains how we will handle any complaints about our standards of service.
Related Questions
- Does the code of conduct required under the Mass. Rules follow the standards in the PhRMA and AdvaMed Codes for financial relationships with physicians?
- Who or which institution enforces the Code of Conduct and ensures its effectiveness?
- What are the rules of student conduct and the academic honor code?
