What is SmartAccess?
SmartAccess plans have a predetermined limit of $150.00 per account. A temporary interrupt of service will occur if your total balance exceeds $150.00, until a payment is made which brings your total balance to $100.00 or less. • How do I know if I am approved with a deposit? After completion of the credit check, if a customer is required to pay a deposit or extra fees, Wiredia will notify you by e-mail regarding the T-Mobile decision. A response is required, for either completion or cancellation of your order. • When do I pay these deposits or fees? Deposits and extra fees are payable to Wiredia before your activated item can be shipped. • If I’m approved for service how long does it take for my order to be shipped? Although Wiredia makes every effort to complete cellular activations in timely manor, an activation order may take 1-7 business days before it is ready to be shipped. Please Note: Orders requesting number portability may require additional time to complete. Please refer to
SmartAccess plans have a predetermined limit of $150.00 per account. A temporary interrupt of service will occur if your total balance exceeds $150.00, until a payment is made which brings your total balance to $100.00 or less. • How do I know if I am approved with a deposit? After completion of the credit check, if a customer is required to pay a deposit or extra fees, Despercia will notify you by e-mail regarding the T-Mobile decision. A response is required, for either completion or cancellation of your order. • When do I pay these deposits or fees? Deposits and extra fees are payable to Despercia before your activated item can be shipped. • If I’m approved for service how long does it take for my order to be shipped? Although Despercia makes every effort to complete cellular activations in timely manor, an activation order may take 1-7 business days before it is ready to be shipped. Please Note: Orders requesting number portability may require additional time to complete. Please re
SmartAccess helps you control your spending by setting a limit on your account. You will receive all of the benefits of regular postpay service, but if your total balance exceeds the allowable limit, T-Mobile will temporarily interrupt your service until a payment is made to bring your balance to $100.00 or below.
SmartAccess is a spending limit restriction of $150 placed on your account, based on your past credit and usage history. Even if your bill is not past due, we may suspend your service if your total billed and unbilled charges exceed $150. How will I know if I am approaching the $150 spending limit? If your balance approaches the $150 spending limit, T-Mobile will attempt to send you a warning message by calling your mobile phone and/or sending your mobile phone a text message (you will not be charged for the call or the message). How do I get my service reinstated? You must pay fully any amount past due, plus any current charges over $100. Once a sufficient payment is made to your account, T -Mobile will attempt to reactivate service within 24 hours. How do I make payments? If you do receive a spending limit warning, or your service is suspended, you can make payments to your account by credit or debit card or electronic check over the phone *777, or you can make a cash payment at any
