What is SCCM?
Microsoft System Center Configuration Manager (SCCM) allows ITSS to inventory hardware and software on campus, and enabled us to remotely connect to client computers when users were having problems. Key features of SCCM: • Hardware and software inventory. Provides an inventory of hardware and software installed on each campus machine. This helps us determine which computers might need memory upgrades, or which computers might need a particular security update. • Remote control. The user must click a button on their screen to allow a ITSS employee to access them remotely for every session. SCCM’s remote control also supports dual monitors. • Microsoft and non-Microsoft software update deployment. Third party updates, such as Adobe and Hewlett Packard can be deployed. • Software application distribution. Users can have software delivered to their desktops by request. Need a copy of SPSS? Office 2007? Call x4357 and within a short time, a notification will pop up on your desktop letting y