What is Moogs standard warranty?
Moog warrants its products to be free of defects in materials or workmanship and conforming to specifications at the time of shipment for a period of one year from the date of purchase. During the warranty period, any defective products will be repaired or replaced, at Moogs option, on a return-to-factory basis. This warranty covers defects that Moog determines are no fault of the user. Returning Your Product to Moog You must obtain prior approval in the form of an RMA (Return Material Authorization) number from Moog before returning any product. Click Customer Service to request the RMA # via email or call us at (828) 251-0090. All products must be packed carefully and shipped with the Moog supplied power adapter. The Voyager and Little Phatty must be returned in the original inner packing including the foam inserts. Sorry, the warranty will not be honored if the product is not properly packed. Once you have received the RMA# and carefully packed your Moog, ship the product to Moog Mu
