What is ISO 9001?
ISO 9001 is a set of international standard and guidance documents for quality management and quality assurance. The standard represents an international consensus on good management practices with the aim of ensuring that the organization can, time and time again, deliver the product or services that meet the client’s quality requirements. These good practices have been distilled into standardized set of requirements for a quality management system, regardless of what your organization does, its size, or whether it’s in the private, or public sector. The standard helps businesses define and document their own quality procedures for production and/or services. It can be used in any type of business and accepted around the world as proof that a business can provide assured quality. The quality system requirements defined by ISO 9001 are general in nature, allowing companies to develop their own procedures, policies, and work instructions.
ISO 9001 is a proven quality management system designed as a guide for any company to use. All concrete producers all preach quality. But how do you measure quality? Common criteria include mix design, production, quality control, training and product performance. In short, it relates to “Customer Satisfaction”. Our ISO 9001 certification is verification that our design, production, quality control, training procedures are among the most efficient and well documented in the world.
