What is Change Management?
Successful Business Transformation requires more than process improvement or technology modernization. It takes committed people in the workforce, ready and willing to exert whatever effort is necessary to deliver on the promise of improved processes and new technology. Often it may require the support of people external to the organization, such as customers, suppliers and even the public at large. Army Leaders at all levels have a responsibility to lead change in their organizations, which means employing the tools and techniques of Change Management to generate the necessary levels of commitment among their people.
Change management is a defined, standardized process used in the information technology service management to coordinate and control all changes made to an existing, production technical solution. Each organization can create their own change management process, based on the companies relative size and staff resources. Change management is typically the responsibility of the information technology department head or manager. There are standard functions and processes utilized throughout most businesses surrounding change management. The standard process is a method of systematically recording all proposed changes to a production or live system, completing a cost/benefit analysis, evaluating the impact and risks, creating a business case or justification for the request and obtaining approval from the business process owner. Once approved, change management includes the actual implementation of this change, along with monitoring of impact, creation of a summary report and updating the s
If you work in a corporation or with a large organization, you might have heard the phrase “change management” used from time to time. Change management has been around for a while, but has become extremely popular with organizations or corporations that would like to initiate significant change to processes that can include both work tasks and culture.
Change management can be viewed from two perspectives from those implementing the change and from the recipients of change. Your view of change management varies dramatically if you are the executive demanding the change versus the front line employee who may be unsure why a change is even needed. In many cases at the onset of a new change, neither the executive nor the front-line employee is knowledgeable about managing change. The executives want the change to happen now; the employees are simply doing their job. It is the project managers, consultants or members of the project team that first learn about the necessity for change management. They are the first to realize the two dimensions of change management: the top-down managers perspective and the bottom- up employees’ perspective. A closer look The managers perspective on change is results oriented. They are very aware of the business issues facing the organization and are accountable for the financial performance of the compan
What is Change Management? Change is just a theory until it shows up on your front door. Change Management is, simply, the way a person or company manages change. But talk to anyone whos well-versed in the subject, and youll find that its not quite as simple as the name suggests. Change Management takes on many variations and nuances. One of the most common definitions found is that Change Management is a process of making changes in a planned and systematic way. But Change Management is also about the way a company or person responds to changes, whether those changes are in their control or not. The area of Change Management also takes into account the management of the problem itself, management of people, and the area of professional practice as a whole that focuses on correcting problems and instituting change. In fact, consultants exist specifically to help companies in the area of change, whether by identifying possible changes to be made, identifying areas in which change is lik
