What is case management?
The Health Advantage Case Management program is a personalized, multidisciplinary process to assist patients and family members of patients who face catastrophic illnesses and long-term recoveries in meeting health needs. Case management promotes individual health-care management while facilitating appropriate health-care measures within the most cost-effective environment. Your physician will direct all care if you become part of the Case Management program. RN case managers will follow your care and cost of benefits, and be available to answer questions. Examples of situations in which case management may assist in conservation of limited benefits include, but are not limited to, emergency hospital admissions; rehabilitation services; home-health care, including home IV; pain management; hospice; and transplant-related services.