What is Ask a Librarian?
Ask a Librarian is a free online service that allows Floridians to chat live with a librarian for immediate assistance. 2. How does Ask a Librarian work? When you click on the chat button, your question enters a queue for the on-duty librarians. Librarians answer questions in the order they receive them. Typically, depending on the expected traffic, between two and six librarians staff the Ask a Librarian desk during the hours we are available for live chat. When the librarian accepts your question, you are able to chat one-on-one with that librarian while he or she helps you find what you need by guiding you through the myriad of resources available. The librarian will go through these resources with you in real time. If the librarian cannot answer your question during the session, he or she may suggest other sources for you to try that cannot be accessed in the online environment or ask for your contact information so he or she or your local library may follow up with you. Once the s
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