What is an MPE?
A Main Practice Element (MPE) is practical, everyday application of Service Management at work. MPEs go beyond explaining or diagramming a process, function or role, and apply the processes and functions within ITIL to a broad range of day to day operations. The MPEs have been documented in a similar fashion as we are used to seeing processes and functions diagrammed. This method enables the product to easily depict process and role involvement.