What is an Estimated and Actual Meter Read?
As a retailer, Simply Energy depends on the relevant network distributors for meter readings. Once the meter is read, we use the information we receive to bill our customers. The meter reader will endeavour to read your meter on the scheduled date. However, in some cases access to your meter cannot be obtained and we are not provided with a meter reading. When this happens, we will estimate your bill. There are strict rules governing how bills may be estimated.
