What is adaptive capacity?
A. Adaptive Capacity is a feature of Douglas Telecom’s hosted PBX telephone service. It means that you receive an almost unlimited capacity for incoming calls but you only pay for the capacity you use to actually speak on the phone. In essence, it means your customers will never hear the dreaded busy signal or all circuits are busy message that happens when a traditional on-site PBX is overloaded with phone calls. With DTI’s adaptive capacity feature, even if you pay for only 1 telephone and one toll free or local number, you can have hundreds of people calling you simultaneously and all of them will be able to navigate your auto-attendant / voice mail system, never hearing those annoying error messages or busy signals!. Read more about Adaptive Capacity.
