What is a payee or merchant?
‘Payees’ are the companies or people that you want to pay. When you create your payees, it’s a good idea to have your payee information handy – payee address, phone number and your account number with the payee. The bill pay system will guide you through the process. If you have a payee where you do not have an account number, such as your babysitter, enter information in the account number that would help identify you to the payee.