What if the item has been opened or used?
If a non-faulty item is returned, together with the original retail packaging, within 10 days of delivery, we will charge a 10% restocking fee. After 10 days and up to 30 days after delivery, we will charge a 15% restocking fee. After 30 days we will not accept returns for non-faulty items. Please note that an item is not considered to be faulty simply because it is incompatible with your other equipment. Due to copyright regulations, software cannot be returned for a credit if opened.
