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What happens to customers with current Upgrade Protection at the time of the new program implementation?

April 26, 2017customers happens Implementation program time upgrade

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What happens to customers with current Upgrade Protection at the time of the new program implementation?

1 Answer

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The customer’s current Upgrade Protection will remain in effect until the end of their current coverage period. Before the end of this period, Novell will send the customer a renewal notification with an option to renew the licenses under Standard or Priority Maintenance. The default renewal will be for Priority Maintenance.