What happens if there is a hardware failure?
Our first priority in any instance of hardware trouble is to get your server back into operation. We constantly monitor our RedHosting dedicated servers, and we fix problems as soon as we are alerted to them, usually within a matter of minutes. Chances are that if a problem would arise with your dedicated server, we will have fixed the problem before you were even aware that one occurred. In the cases of complete hardware failure, we have an extensive stock of parts on-site and will provide emergency parts replacement for failed servers. There is no additional cost to you for these services.
Our first priority in any instance of hardware trouble is to get your server back into operation. We constantly monitor our QuickServe® dedicated servers, and we fix problems as soon as we are alerted to them, usually within a matter of minutes. Chances are that if a problem would arise with your dedicated server, we will have fixed the problem before you were even aware that one occurred. In the cases of complete hardware failure, we have an extensive stock of parts on-site and will provide emergency parts replacement for failed servers. There is no additional cost to you for these services.
