What happens if it just doesn’t work out?
Before you call the agency and start to complain and ask for a rematch, you should allow for a “settling in” period of up to a month. Read our article on Cultural Shock about how au pairs assimilate into a new culture. Your local childcare coordinator will be there to assist you and your au pair during this adjustment period. If you truly feel she is not going to work out with your family (often it is a “gut” sense that this is not the one) and problems are not getting resolved, you should share your doubts with the agency, and they will start to find a replacement for both you and your au pair.
