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What are surcharges and service fees?

April 26, 2017fees service surcharges

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What are surcharges and service fees?

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A surcharge is a percentage of the total value of your phone call and will also be deducted from the balance of your phone card. For example, a 10% surcharge means a 10 cent per minute rate will have a 1 cent surcharge added per minute, for a total of 11 cents per minute. A service fee is an amount of money the carrier of the card will deduct from the balance of your phone card in a specified time period. For example, a 50 cent weekly service fee means that once per week 50 cents is automatically deducted from your card balance after you make your first call with the card. Both surcharges and service fees will reduce the balance on your phone card.