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Under ITIL v2 my organization started with service support processes such as incident, problem and change management. Does that change with ITIL v3?

April 26, 2017incident ITIL organization problem Processes service STARTED support

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Under ITIL v2 my organization started with service support processes such as incident, problem and change management. Does that change with ITIL v3?

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Assuming that you started with the service support processes based on an ITIL maturity assessment, then nothing will change with ITIL v3. An assessment is always the best place to start, no matter what version of ITIL you are using, because it enables you to determine your organization’s IT service management maturity level. Based on that assessment, you can pinpoint the best starting point with ITIL guidance. For example, if your organization is mature in its service support or service operations processes, then it’s probably time to move to the service design or service transition stages.