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The VME BioDrive XD sometimes has difficulty obtaining a match. What can I do?

April 26, 2017biodrive difficulty VME xD

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The VME BioDrive XD sometimes has difficulty obtaining a match. What can I do?

1 Answer

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If your fingerprint sometimes has trouble obtaining a match, try repositioning your finger higher or lower on the sensor. If you are able to obtain a match, try enrolling the same finger a second time. Also, it is highly recommended that you enroll an alternate finger during setup.