Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

SpyCop found a spy program, what do I do?

April 26, 2017program spy spycop

0

10 Posted

SpyCop found a spy program, what do I do?

1 Answer

0

10 Posted

A. IMPORTANT: If a spy program is detected, Click File, Save Results and save them into a text file on your desktop. Next, use the “ZIP Files” option under the scan menu to archive the files together. Start a new email message to our support department and paste the contents of the results TXT file into the message with subject “Please Confirm” and attach the ZIP file. We will then be able to confirm the detection and assist with removal or let you know that it’s a false positive.